Warranty conditions for services performed
1. The warranty period for services performed is 6 months and runs from the date of delivery of the warranty item.
2. This warranty is valid in the territory of the Republic of Poland.
3. The warranty is granted only for the service performed and replaced parts.
4. The warranty granted excludes liability under the warranty in accordance with Article 558 of the Civil Code.
5. The condition for maintaining the warranty is that the client strictly adheres to all recommendations provided by the Guarantor and avoids any actions or types of use that are presented as undesirable or that the Guarantor has warned against.
6. If a defect occurs after the warranty item has been repaired, the client is obligated to:
– Immediately inform the Guarantor of the defect,
– Complete a complaint form using the appropriate document,
– Allow inspection of the warranty item and associated components at a convenient time for the service provider before commencing any repair work, in order to thoroughly investigate the cause of the defect.
7. In the event of any concerns regarding the proper performance of the warranty service performed by the Guarantor, the warranty item must be delivered to the Guarantor’s registered office.
8. The Guarantor is not liable for the warranty item in the event of:
– Improper vehicle operation.
– Damage resulting from external factors.
– Removal of components installed by the Guarantor.
9. If the complaint is deemed justified, the Guarantor’s liability is limited to re-repairing the warranty item.
10. The complaint will be reviewed within 14 days from the date the item is delivered to the Guarantor’s registered office.
11. If the complaint is deemed justified, the Guarantor undertakes to re-repair the warranty item within 30 business days from the date the complaint is reviewed. The Guarantor reserves the right to extend this period if necessary due to technological reasons or the lack of available parts.
12. If the complaint is deemed justified and the warranty item cannot be restored to working condition, the Guarantor undertakes to reimburse the costs incurred, but the reimbursement is limited to the value of the service provided.
13. The Guarantor is not liable for any damage resulting from the customer’s inability to use the vehicle during the period of the defect and during warranty repairs.
14. The Guarantor is not financially liable for the rental of a replacement vehicle for the duration of the repair.
15. Breach of any provision of the warranty terms and conditions constitutes a voidance of the warranty.
16. Any disputes between the contractor and the principal, after exhausting the possibilities of amicable resolution, will be resolved by the court having jurisdiction over the city of Krakow.